Wednesday, July 27, 2011

Car Insurance people....

Today, i was quite annoyed by the people that work for car insurances... (So very sorry for being gone for such an extended amount of time, but i have been enjoying my summer, not really, and doing a TON of AP homework, again not really. I just didn't feel like updating anything on my blogs. I've been doing youtube... and luuux(dot)com. I really hope that these things continue. Like you know how you get into something? and then it's good for a while but then you get lazy and don't keep going?........ like this blog....... but never mind, that's something for another blog post)

As for car insurance people.... if you come from an Asian family, or a family where you speak English better than your parents.... you'd sort of? know what i'm talking about. I get stuck doing stuff for my parents that involve speaking to people (making appointments, asking questions, being an overall translator) and I had to call the insurance company to get a good glass replacement shop to fix my mom's windshield (Hail damage....) and i liked the lady (representative- i just call her a lady) that i was talking to. JUST WHEN SHE WAS ABOUT TO GIVE ME THE INFORMATION FOR THE GLASS PLACE she hung up............ so i called back and it was a different lady. I kinda wished i accepted and did the survey at the end. THIS LADY SUCKED! She did give me a glass place to get it fixed.... but she NEVER asked me if it was a company that came to my house to fix it. (I told the other lady i didn't want that. I wanted to go to the place and wait for it.... i thought she put that information down). Then the second lady connected me to the glass place and HUNG UP! and that's when i found out the people came to our house to fix it.... DID NOT WANT THAT!

THEN today, the glass person came.... Turns out the second lady i talked to FILED A TOTALLY DIFFERENT CLAIM FOR ME even though the glass damage was already recorded on a pre-existing claim..... I EVEN GAVE HER THE FREAKING CLAIM NUMBER! Ugh, so annoyed. I called back and the new lady that talked to me was AMAZINGLY helpful. Thank you Regina Smith for being the best representative that i have ever talked to!


Don't hate me...... EVOL ME!!! ;) (inside joke) <--- personally i think that ruins an inside joke